Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Midori Matcha (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Information You Provide to Us

When you interact with our store, we may collect the following personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment provider)
  • Order history and purchase details
  • Customer service communications
  • This information is referred to as “Order Information.”

Information Collected Automatically

When you visit our Site, certain information is automatically collected through cookies and similar technologies, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our Site

  • Time spent on pages

  • Referring website or search engine

  • Approximate geographic location

This information helps us understand how visitors use our Site and improve the user experience.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

Order Processing

To process and fulfill orders, including:

  • Payment processing

  • Shipping and delivery

  • Sending order confirmations and tracking information

Customer Communication

To communicate with you regarding:

  • Your orders

  • Customer service inquiries

  • Returns or refunds

Website Improvements

To improve our website functionality, user experience, and product offerings.

Fraud Prevention and Security

To detect and prevent fraud, unauthorized transactions, and other illegal activities.

Marketing and Promotions

With your consent, we may send:

  • Email newsletters

  • Promotions or special offers

  • Product updates

You may unsubscribe from marketing communications at any time.

3. Shopify Platform

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s secure servers, databases, and applications. Shopify stores your data on secure servers behind a firewall.

For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

4. Payments

We use secure third-party payment providers to process transactions. Payment information is encrypted and processed securely.

Payment providers may include:

  • Shopify Payments

  • Credit card processors

  • PayPal or other digital payment methods

We do not store full credit card numbers on our servers.

5. Sharing Your Personal Information

We may share your personal information with trusted third parties to help operate our business, including:

Service Providers

Companies that assist in operating our store, including:

  • Payment processors

  • Shipping carriers

  • Website hosting services

  • Marketing platforms

  • Analytics providers

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers

If Midori Matcha is involved in a merger, acquisition, or sale, your personal information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Understand how visitors use the Site

  • Improve website performance

  • Deliver relevant marketing

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

7. Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Advertising platforms may include:

  • Google Ads

  • Meta (Facebook and Instagram) Ads

  • Other advertising networks

You may opt out of targeted advertising through your browser settings or through applicable advertising network preferences.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

If you request deletion of your personal information, we will delete it unless we are required by law to retain certain information.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal data

  • The right to request limitation of processing

  • The right to opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without parental consent, we will take steps to delete it.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on the Site. The updated revision date will be reflected at the top of this page.

13. Contact Information

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

Business Name: Midori Matcha
Email: info@midorimatchaus.com